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1.What
is the minimum order quantity ?
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We have no minimum order for each style,nor but the amount each order is requested,This is a at will convenient shopping method,so you can mix order our items.we make that place the order from us is as secure and simple as possible.You could make order from our wholesale clothes website online And direct payment.
But you may not be able to enjoy our Discount Policy and Cash Subsidy Policy.
E.g : WE The Discount Policy
We offer 2% discount if the total is above USD$500;
We offer 5% discount if the total is above USD$1000;
We offer 10% discount if the total is above USD$2500;
We offer 15% discount if the total is above USD$5000;
We offer 16% discount if the total is above USD$11000;
This website fit for medium - and small wholesale business. if you need order
more than 10,000USD or 200 pcs per style/color/size, please get in touch with
our general manager diretly：xiaomei1890@aliyun.com（xiaomei cui）
WhatsApp: +86 13105089868
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2.About
the order process
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we make that
place the order from us is as secure and simple as possible. You could make
order from our web site online.
At first, Please add all the products you want into the shopping cart and
then follow the instructions to complete the order form and submit, getting
your order number. ( Please record this order number for further inquiries ).
And then
,After you place the order, we will check soon and then send the invoice
include the shipping cost to you within 24 hours.( If There are not any email
from us within 24 hours since you get the order number, there must be some
problem incurred during the process of submitting your order. Please get in
touch with us soon, thank you.)
Third, after you receive the invoice ,please pay soon and tell us the
information .So that we could check your pay, and send the parcel to you in
time, and then we will tell you the tracking number, so you could check
online.
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3.
What should I do when fail to place order ?
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Steps:
A. Use other browsers. There’re many browsers you can use, such as IE,
Firefox, Google chrome, Safari, Opera, etc.
B. If it
still doesn’t work, you can copy the goods list including item number, size
and color; send us by email together with your username on our site, and also
your full shipping address. We’ll place the order for you and then let you
know.
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4.
Can you separate my order to several packages in order to avoid tax in custom
?
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Usually
we send only one package for one order unless it’s too large to be put into
one box,but also only one tracking number. If you want us to send two or more
packages, please write down the request in the Notice when you submit the
order. But more packages, more shipping cost need pay, you know.
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5.
Can I confirm stock status with you before payment ?
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Yes,
after you place the order, we’ll check and inform you which items are out of
stock, and then send the invoice to you. But as you know, our stock status is
changing every hour, so we can’t promise that the items will be still in
stock when we prepare your order.
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6.
What will happen if there are out-of-stock items in my order after payment ?
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So
as not to delay your order, we'll send out the ready items on time and then
recalculate the item prices and shipping fee. All excess payment would be
credited to your next order. If you want, we can also refund to your PayPal
account.
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7.
Why my cart is empty when I open it again next day ?
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Because
our system stores the cart in the cache of the browser, so once the cache has
been cleared, the cart will be empty.
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Q:Why should I sign up for Show-Lingerie.com Emails?
A:By signing up for our email, you'll be among the first to know about special sales, the availability of new brands, limited-time offers, coupons and many other exciting features to help you get the most out of what show-lingerie.com has to offer! We never rent, sell, or share your personal information. For further details please view our privacy policy.
Q:Can I combine multiple orders or add additional items to my order once it has been placed?
A:Unfortunately we are unable to combine multiple orders or add additional items to an order once it has been placed. We are only able to cancel orders and/or cancel selected item(s) before the order has shipped and you must call to cancel your order. Once an order is canceled, it may take up to 24 hours before you are able to place a new order for the same items. Please note, if you cancel your order, you run the risk that your selected merchandise will be out of stock.
Q:How do I cancel my order?
A:To cancel your order online, log in to " My Account " and click on the Order Number that has items you want to cancel. (The status must say Submitted or Processing to be eligible for online cancellation.) Check the items in your order you'd like to cancel then click 'Cancel Checked Items'. On the next screen, select a reason why you want to cancel the item(s) and click the 'Submit Cancellation' button. If your order was eligible for cancellation, the next screen will say: "Thanks! Your cancellation request has been successfully processed!"
Contact our Customer Loyalty Team at + 86 595 22253622 6AM - 9PM PST immediately if you need assistance cancelling an order. Due to security reasons, we cannot cancel orders over social media. Please be advised that some orders are shipped very soon after order placement and it will not always be possible to cancel the order.
Q:Why was the item in my shopping cart no longer available at checkout?
A:The selection on our site is live and reflects what is in stock at that moment. Placing an item in your shopping cart does not guarantee your right to purchase that item. Until you have completed the checkout process, another customer may purchase the item even if it is in your cart. If that happens, you will receive a message on the shopping cart page informing you that the item is no longer available and that you should remove it from your cart.
Q:Why is the sale item that I had in my shopping cart yesterday no longer on sale today?
A:Your shopping cart will not secure sale prices for you. If you place an item in your cart at a sale price, the price will change once the sale has expired. We recommend that if you see something you like, place your orders as soon as possible!
Q:How can I contact Show-Lingerie.com for additional assistance?
A::If you need help with your order please feel free to email us Show-Lingerie.com Customer Loyalty Team PST.
Q:Does Show-Lingerie.com offer coupons?
A:Every day Show-Lingerie.com offers special savings on all of the best brand names. You can get your guilt-free daily fix for less at Show-Lingerie.com vs. your local department store. Sign up for Email, follow us Facebook on Twitter, friend us on Facebook, and check back regularly for special coupon codes and promotions.
See the Show-Lingerie.com coupons page for more information.
Q:About Points How to get and use?
A:SHOW-LINGERIE.COM Receive Points and USD Points
Q:I received Damaged, Defective, or Wrong Item(s), what do I do?
A:Please contact us immediately via email before you start the return process.
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