After Sale Service

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Yibao lingerie company accept renew the products which having problem in quality:
1. Please feed back the information about quality problems within 3-7 days after receipt of the goods;
2. Please provide real photos of products with quality problems;
3. For replacement, usually we will send new products along with your next order;
4. If you do not need replacement, we can negotiate with each other according to the actual situations, and the discount amount will be returned to you;
5. Yibiao lingerie company will decide whether to return defective goods depending on the particular facts, the freight must be informed by the buyer before returning;
6. The following situations do not belong to scope of return or exchange service:
1>.Products have been worn, used or washed;
2>.Products with thread residue, fade after washing, and color difference due to different production batch;
3>.More than 7 days after receive the goods;
4>.Refuse to provide photos of defective goods or the photos are completely unable to identify;
For the above situations that beyond scope of return or exchange service, Yibiao lingerie company will give more discounts or preferential policies in future orders according to the circumstances.

Thanks to all customers support and trust in show-lingerie.com, and help us get so big achievement. For new customers on Yibiao Lingerie, If you have any question or doubt when getting your package, please contact us and we will help you to solve the problem asap.
Here are some situation belows:
1. After you receive the items,you can leave us a positive feedback or good advice if you are satisfied with our products and service. We will develop ourselves to be better in future.
2. If the items are dameged or not same as your thought, please contact us, after checking, we will solve it for you.
3. When you choose the shoes size, please depend on your sole length and our size chart to make sure you can get the correct size and avoid the return/exchange. In case the size is not fitable, please contact us immediately and we will find a way to solve this problem for you.
4. If you find some stuff are missing when you get your package, please no worry.There are two possibilities when you meet this problem:

a. After you placed your order, some stuff are out of stock, and we can not contact you, so we send out the ready stock directly to ensure on time delivery.
b. If the replacements you have exchanged are still out of stock, so we have to send the rest stuff in stock firstly to ensure on time delivery.
Please contact us and we can credit the balance of out of stock to you, you can use it in your next order. We will solve this problem depends on the customer's desire.

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